In the event of a dispute, the consumer can appeal to the Alternative Consumer Dispute Resolution Entity:

Vale do Ave Consumer Dispute Arbitration Center

Arbitration Court

Address: Rua Capitão Alfredo Guimarães, 1 – 4800-019 Guimarães

Tel: 253422410 | Fax: 253422411 | Email: triave@gmail.com | Website: www.triave.pt

More information on the Consumer Portal www.consumidor.pt